Are you the person who runs from conversations that you think will only make things worse? Or, are you the person who charges head first into conversations knowing full well that you will make things worse? Have you ever wondered why you do this? And, would you like to discover tools and techniques to make these difficult conversations more productive?
This workshop will show you:
Steps to get into the best frame of mind before you have the conversation.
How to improve your ability to talk openly about controversial or provocative topics.
Techniques that will help you avoid pitfalls such as being baited by derogatory commentary during the conversation or taking cheap shots yourself.
Tools that will help you recover when a conversation turns sideways.
Techniques to focus on positive outcomes.
Workshop Duration: 3.5-hours - Email for more information.